Can I book my trip on the website, or must I do it over the phone?
You can either call or email us so that our travel specialists can assist you in many ways for selecting the tour best suited to your travel desires. You may acquire information on the various alternative packages on the website. When you submit your Booking Request, one of our consultant will contact you within 24 hours to confirm availability.
How do I pay to secure my reservations ?
We kindly require a deposit payment (%35) at time of booking to secure your reservations. The remaining payment (%65) is to be paid 45 days prior to the departure date..
We accept the payment by pay pall and bank transfer.
Bank transfer: All money transfers must be effected without charge for beneficiary as our prices are net and no bank charges have been costed in. We will provide you with our banking details at the time of confirmation of the booking.
Pay Pall: For your protection, we will need you to sign the form of the credit card payment upon delivery and verify with a legal identification (e.g. passport, driver licence’s copy) received after charging your credit card. We will inform you in advance of purchase of any credit card fees that may apply.
What does need from me to begin a proposal for a customized tour?
We will need you to fill out our create your travel plan, providing us with useful insight on how to design the trip that best suits your needs. If you are interested in one of our tours please send us an email to email@example.com with the name of the tour package and estimated date you have chosen to start the tour.
Do you arrange for honeymoon trips?
EgyptTourSpecialist offer unforgettable customized honeymoon packages for this special occasion. You can visit our customized trips section for details about how can plan your ideal honeymoon in some of the most romantic areas in Egypt.
Can the EgyptTourSpecialist design a custom trip for our group's interests?
We will gladly work with you to offer a custom trip tailored to your group's interests. Please call our expert consultant at 1-800-715 24 25 send a detailed e-mail to firstname.lastname@example.org for additional information.
What type of vehicles is used for transfers in Egypt?
For airport hotel transfers and for tours we use comfortable, fully air conditioned private vans. Our guests always travel in up-to-date and immaculately kept vehicles appropriate for the territory and itinerary.
Is airfare included in programs? Can I book my international flight through ?
The price for all of our tours and customized trips does not include the international airfare. Our experience shows that you would be receiving a better quote by purchasing your international airfare through the internet or through a wholesaler. In addition, by booking your transatlantic flight on your own, you have more flexibility and control of your choices - in real time.
All cancellations must be made in writing directly to egypttourspecialist.com .No responsibility is taken for cancellations of airfare, hotel bookings or any other extra services which have been made directly by the client.
The following scale of charges will apply when cancellation is notified for all land packages, tours and programs ;
Prior to departure:
Charge 60 days or more: 10% of selling price (Administrative Fee)
59-46 days: non refundable deposit 30% of selling price
45-8 days: 50% of selling price7-0 days: 100% of selling price
The following scale of charges will apply when cancellation is notified for tours that include a Cruise program:
Prior to departure:
Charge45 days or more: 10% of selling price (Administrative Fee)
45-31 days: morenon refundable deposit 30% of selling price
30-15 days: 50% of selling price
14-8 days: 75% of selling price.
7-0 days: 100% of selling price.
In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour, including but not limited to missed meals or sightseeing.Flight/ferry/train/bus tickets are not included in the above cancellation policy. Once your program is confirmed and the tickets are purchased, any changes to the dates of the program will incur a change fee or in case of cancellation (this is additional to the service fee), 100% cancellation fee for the tickets will be incurred regardless of the above cancellation policy.
When is the best time of year to visit Egypt?
The temperatures are quite high from May till October. Especialy in upper Egypt (Aswan,Luxor). If you travel in summer time, you can benefit from reasonable rates. Egypt will be less crowded in this period. It is an advantage visiting tourist sites without crowd of tourists. It,s peak season for Egypt from October till May. Weather will be pleasant and most hotels will be fully booked. It’s better if you make early bookings.
Prices for the tours vary by month. Why?
Most tourists choose to travel after September, that’s the source of high rates from October till May.
Does programs work with travel agents?
A travel agent can enhance your trip by providing information and advice not contained on this Web site. EgyptTourExpert has relationships with America's best travel agents and would be pleased to work with yours.
Are visas required for travel to Egypt?
Each traveller should be in possession of a valid, signed passport that will remain valid for at least six months beyond the completion of your trip. U.S. citizens do not require a visa for Egypt. They can obtain visa on arrival from Cairo Airport. Citizens of other countries should contact the Egypt Consulate or Embassy, on their country for specific details on visa requirements.
Should I purchase travel insurance?
We highly recommend travel insurance. Between missed connections, lost or delayed luggage, or medical emergencies, you want the peace of mind that your vacation investment is well protected. Insurance is also recommended to provide coverage to clients if refunds pursuant to the final payment and cancellation clause below are unavailable due to the terms of that clause. No matter who you buy from - please consider vacation insurance before you travel.
What accommodations are used for tour packages ?
EgyptTourSpecialist hotels are situated at an excellent location and close to all amenities. Room types range from double rooms to junior suites, depending on the package of choice.
Do all hotels in Egypt have non smoking rooms?
All 5 star hotels have specific non smoking rooms; however some 4 star hotels do not have specific non-smoking rooms. If non-smoking rooms are requested, the hotels will be informed so that the rooms are cleaned to a non–smoking standard.
Is my driver license valid in Egypt?
You need an International Driver Licence in order to drive in Egypt. Minimum driver age required. All drivers of rented vehicles must hold an International valid Drivers license for at least 1 year prior to rental.
What clothing should I pack?
Informal clothing such as khakis, light denims and drip-dry cottons is appropriate. You may also bring a combination of shorts and long pants for your personal comfort. Even though you will probably be able to wear t-shirts or shirts on most summer nights, evenings may get relatively chilly and the wind may be strong, so a light jacket, windbreaker, or sweaters may come in handy. Lightweight or jogging shoes are recommended for walking as all tours include some walk to reach to the sights.
For entrance to the various churches and monasteries,mosques long pants (rather than shorts) are required for men, and a skirt or dress of at least knee-height is required for women (rather than short skirts, shorts, or pants). Women are also required to wear tops that cover their shoulders (a t-shirt, shirt, or sweat shirt would suffice). A hat, suntan lotion, and mosquito repellent are also recommended.
Are travelers cheques widely accepted in Egypt? Should I bring cash with me?
We do not recommend carrying an abundance of travelers cheques, since they are not widely accepted in Egypt. Some banks accept travelers cheques and some do not, and many restaurants do not. Additionally, you do not want to spend your valuable time in Egypt searching for the banks that do accept Travelers cheques.
Although credit card use is wide-spread for upscale shops and fancy restaurants. We recommend carrying a small cash balance with you upon departure from your country, withdrawing money in Egypt with your debit card, and always carrying some cash on you while in Egypt. There is an abundance of ATMs in Cairo. Consulting with your bank before your departure is recommended to ensure that you will be able to withdraw money from an ATM machine while in Egypt, and that no fees apply.
What is the permitted weight of luggage for domestic flights?
According to Egypt domestic flight 2005 standards the permitted weight per person for luggage is 44 pounds (20 kg). For carry-on luggage that is boarding the plane with you, the permitted weight is 17.6 (8 kg) pounds.
Will I be able to use my PC while in Egypt? Will I be able to access the internet while in Egypt?
If you choose to bring your lap top computer to Egypt, please remember that electricity in Egypt is supplied at 220 volts with sockets being of the two-pin European mainland variety. It’s advisable to pack an adaptor if planning to use personal items like mobile phone chargers. Almost all hotels have wireless internet access. In the rare occasions that you may not be able to access the internet via your own computer some hotels will have PC’s with internet access.
Additionally keep in mind that there are also plenty of internet cafes in Cairo, Aswan, Luxor, Sharm El Sheikh and Hurhada.
How can I call home from Egypt? How can I be contacted in Egypt from home?
The international telephone code for the United States is 001 followed by the area code and phone number. Please do not forget when calling home that Egypt is several hours ahead of US time depending on the specific state. Although you may call from the hotel please keep in mind that on occasion there may be a surcharge for calls made. For a more economical solution, we would recommend using the public telephone boxes.
The international dialling code for Egypt, when calling from abroad is +20. For hotel contact information please visit the hotel web sites or contact EgyptTourSpecialist consultants.
Will I be able to use my mobile phone while in Egypt ?
The mobile phone operators in Egypt use a GSM network so if your cell phone is compatible you should be able to use your mobile phone while in Egypt through roaming. We strongly recommend that you contact the customer services department of your mobile telecommunications provider and inquire about switching on this function and any additional charges associated with this feature.